{
  "name": "IT HelpDesk",
  "short_name": "HelpDesk",
  "description": "Boswell Automotive IT Support",
  "start_url": "/",
  "scope": "/",
  "display": "standalone",
  "orientation": "portrait-primary",
  "background_color": "#12385D",
  "theme_color": "#12385D",
  "categories": ["utilities", "business"],
  "icons": [
    { "src": "/icon-192.png", "sizes": "192x192", "type": "image/png", "purpose": "any" },
    { "src": "/icon-192.png", "sizes": "192x192", "type": "image/png", "purpose": "maskable" },
    { "src": "/icon-512.png", "sizes": "512x512", "type": "image/png", "purpose": "any" },
    { "src": "/icon-512.png", "sizes": "512x512", "type": "image/png", "purpose": "maskable" },
    { "src": "/icon.svg",     "sizes": "any",      "type": "image/svg+xml", "purpose": "any" }
  ],
  "shortcuts": [
    {
      "name": "New Ticket",
      "short_name": "New Ticket",
      "description": "Submit a new support ticket",
      "url": "/submit",
      "icons": [{ "src": "/icon-192.png", "sizes": "192x192" }]
    },
    {
      "name": "My Tickets",
      "short_name": "My Tickets",
      "description": "View your open tickets",
      "url": "/tickets",
      "icons": [{ "src": "/icon-192.png", "sizes": "192x192" }]
    }
  ]
}